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Our support has been strained and historically been slow, but for the past couple months, our average support time has dropped down to less than a day! We recog
by mitchellh 12y ago
Our support has been strained and historically been slow, but for the past couple months, our average support time has dropped down to less than a day! We recognized the issue there and hopefully you'll have a much better experience from here on out. "Bad support" is not the company we want to be. Sorry for the poor experience you had.
- throwaway8978 12y agoI got no response when asking about when a bug that was fixed in an upstream library might lead to a new binary being released. It'd at least be nice to hear "I have no idea, we're busy."