8 ms·
I'm guessing you don't spend much time talking to customers in your organization. This is a very shortsighted view. Today's angry or confused customer is poten
by stanleydrew 12y ago
I'm guessing you don't spend much time talking to customers in your organization.
This is a very shortsighted view. Today's angry or confused customer is potentially tomorrow's evangelist.
- jasonisalive 12y agoI work in customer service (telco) and let me say, you could sort the wheat from the chaff, but there is a lot of chaff.