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I think even Uber's star system pales in comparison to a better solution: calculate fares in advance (maybe based purely on distance and average travel time).
by brownbat 12y ago
I think even Uber's star system pales in comparison to a better solution: calculate fares in advance (maybe based purely on distance and average travel time).
We have GPS, we can estimate costs before the trip. If we do so, the only incentive for the cabbie is to get your service completed as efficiently as possible.
And it's weird that it's one of the only services where we can estimate the cost in advance fairly accurately in 99% of cases, but there's no price transparency. Cabs and medical services, maybe. There's no reason cab drivers should need a "billable hours" system of payment (at least not since gps mapping technology was invented).
I'd settle for that much. But my more controversial rider is that costs shouldn't vary by the time of the trip.
The risk of traffic flows should be borne by the party that will experience all the variations enough to be able to average it out. In consumer goods, if you buy a the one out of ten thousand products that are broken off the shelf, (or explodes in your hand), the merchants accept the loss, because they can even out this loss across all of their sales. In cabs, if there's suddenly an accident a mile ahead of you, and you're just stopped in a parking lot doubling your cost, that's your fault.
On an individual level, maybe just underpay if you've been jerked around. If the cabbie complains, tell them to bring the cops so you can both talk about the route and they can decide what's fair. If that behavior became widespread, taxis would lose the incentive to cheat in this way. (Though you'd probably get a few people shot in the street. I strongly prefer the "pre-calculated fares.")
- mlrtime 12y agoI get your traffic jam problem, but in big cities its more complicated than that. There are supply demand imbalances and a traveling salesman type problem. Technology could solve some of these issues but I don't see it happening in the near future.
- brownbat 12y agoOh, sure, on supply demand imbalances, I'd be ok with surge pricing if that's what you mean. I don't need prices to be constant for days, I'd just like them to be fixed at the moment both sides agree to the transaction. It seems like that should be doable with current tech, without even affecting the price of many transactions (except the ones where drivers are going intentionally slowly). The inputs for Uber's pricing are time, distance, and the demand multiplier. Google maps does a pretty good job at giving an expected time and distance for a driver taking the ideal route. The driver / Uber can toss in a demand multiplier. If we agree that the Google Maps (or some other mapping service) time estimate is "close enough," then we should be able to calculate the fee before I sit down. The driver can then feel free to take a scenic route, but it comes out of their pocket, not mine, so they probably won't. Or we can do nothing. I'm just really tired of cabs missing my exit "accidentally." Three of the last four times I came back from the airport. The last trip I directed every lane change from the backseat. I feel like I shouldn't have to do that.