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As a customer, I want an easy button to affect my contractors' businesses based on their performance. But when I am on the receiving end, I want to know that th

by yonran 12y ago

As a customer, I want an easy button to affect my contractors' businesses based on their performance. But when I am on the receiving end, I want to know that the negative reviews are legitimate (not subject to discrimination or gaming) and that the punishment is proportional to the crime. These goals are at odds, and I hope the latter is not sacrificed in the app economy. You're right that the tourism industry is probably the worst case for democracy to ensure accountability of regulators to the people. But at least all punishments imposed by the government are subject to the court system; the government does not take away your license to make an income without evidence that you actually violated a law. Furthermore, government is subject to other mechanisms to be accountable to the people e.g. FOIA requests (vs Uber, who keeps their data exclusively for themselves). I worry that industries will be controlled by companies that care only about the aggregate revenues and are not accountable to the people,

csuwldcat 12y ago
"without evidence that you actually violated a law" - oh, you mean the laws/regulations written by politicians who do so at the behest of entrenched, crony corps to control markets, suppress innovation, and defend their stagnant products/services? You talk about a wonderful land of regulated bliss, but in reality, this sort of crap is most common result: http://reason.com/reasontv/2014/08/18/locked-out-melony-armstrong-fights-occup http://reason.com/reasontv/2014/08/18/locked-out-melony-arms... "But at least all punishments imposed by the government are subject to the court system" - Guess what? There's this nifty thing called civil court, and if we just made filing legitimate small claims easier, faster, and more effective, people could use this outlet to organically push back on bad behavior without the need for centralized regulation.

by yonran 12y ago

csuwldcat 12y ago

"without evidence that you actually violated a law" - oh, you mean the laws/regulations written by politicians who do so at the behest of entrenched, crony corps to control markets, suppress innovation, and defend their stagnant products/services? You talk about a wonderful land of regulated bliss, but in reality, this sort of crap is most common result: http://reason.com/reasontv/2014/08/18/locked-out-melony-armstrong-fights-occup http://reason.com/reasontv/2014/08/18/locked-out-melony-arms... "But at least all punishments imposed by the government are subject to the court system" - Guess what? There's this nifty thing called civil court, and if we just made filing legitimate small claims easier, faster, and more effective, people could use this outlet to organically push back on bad behavior without the need for centralized regulation.