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FWIW I generally have had excellent customer service experiences with Stripe. Often receiving responses within an hour after sending them at 2 am. In fact, onc
by zmitri 12y ago
FWIW I generally have had excellent customer service experiences with Stripe. Often receiving responses within an hour after sending them at 2 am.
In fact, once an employee out of the blue sent me a mockup showing me how I might use a whole new feature, completely integrated into my sites js and html structure.
- borat4prez 12y agoI was e-mailing sales@stripe so maybe that is a different department than their regular customer service. Sorry I did not clarify. I'm sure they're doing a lot of things right, I just had a bad personal experience.
- zmitri 12y agoYeah I've actually emailed support about the same question and got a quick response back.