This is an amazing story. I'm glad you're onto the road to recovery. For hacker news -- this is actually a perfectly reasonable amount of information to provi

This is an amazing story. I'm glad you're onto the road to recovery. For hacker news -- this is actually a perfectly reasonable amount of information to provide. Having worked in many facets of systems engineering (in addition to an eye-opening stint in tech support) I can see many analogies between the medical diagnosis you had to obtain and computer diagnostics. Just like medicine, a lot of computer problems aren't even diagnosed. A computer reboot is the way of fixing some problems without bothering to diagnose them, like antibiotics. Generally, a hard computer bug getting fixed happens best if -- a LOT of people encounter it OR someone takes a personal interest in the problem OR there is meticulous documentation that makes it easy to pinpoint what is happening. People don't notice that this is the same in the medical profession. You helped yourself by carefully documenting what happened, and I believe that's what helped you in the end. All the best to you (and congratulations on fatherhood!)