1. Users don't have the manual, and if they did, they wouldn't read it. 2. In fact, users can't read anything, and if they could, they wouldn't want to. http:

1. Users don't have the manual, and if they did, they wouldn't read it. 2. In fact, users can't read anything, and if they could, they wouldn't want to. http://www.joelonsoftware.com/uibook/chapters/fog0000000062.html http://www.joelonsoftware.com/uibook/chapters/fog0000000062....