Is this really something Amazon wants to do? Yes, it's the natural evolution of Bezos' ambitions, and services are really the only category Amazon hasn't quite

Is this really something Amazon wants to do? Yes, it's the natural evolution of Bezos' ambitions, and services are really the only category Amazon hasn't quite touched. But it's a lot harder to control people than it is books. Do they want the people who have come to expect toilet paper delivered in 2 days exactly, without fail, to associated with never-on-time plumbers?