These links speak for themselves: MS Ad: http://tipotheday.com/2008/09/08/microsofts-foot-in-mouth-london-stock-exchange/ http://tipotheday.com/2008/09/08/micro

These links speak for themselves: MS Ad: http://tipotheday.com/2008/09/08/microsofts-foot-in-mouth-london-stock-exchange/ http://tipotheday.com/2008/09/08/microsofts-foot-in-mouth-lo... MS Case Study: http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=200042 http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?...