This is funny to me because, as a young customer, I distinctly remember thinking, "God, I hate coming to this *$#%@ store. The sales people seem like they're no

This is funny to me because, as a young customer, I distinctly remember thinking, "God, I hate coming to this *$#%@ store. The sales people seem like they're not plugged in. I'm trying to buy an <xyz> and they keep trying to get me to buy an <abc> which has nothing to do with what I'm looking for. What are they smoking? They're not even listening to me!" I had no notion of selling on commission, but I did understand selling someone a bill of goods rather than what they wanted or needed. And that's about when I stopped shopping there.