Nobody wants to weigh in on support and/or lack thereof? I've used a number of very expensive "Enterprise Level" products, and they generally had good support.

Nobody wants to weigh in on support and/or lack thereof? I've used a number of very expensive "Enterprise Level" products, and they generally had good support. But, dollar for dollar, I've always admired the very tiny vendors. I've paid them a mere pittance for personal computer software, and yet they have provided exemplary support for it. Programs like Carbon Copy Cloner and VueScan come to mind. Enterprise level support at double-digit prices!