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Such a bad idea. The format of StackOverflow is very tightly defined. I bet all support questions don't fit that format. Then what? StackOverflow should spe
by hoodoof 12y ago
Such a bad idea. The format of StackOverflow is very tightly defined. I bet all support questions don't fit that format. Then what?
StackOverflow should speak up against companies doing this.
- camdenre 12y agoI'm guessing StackExchange is partnering with them in this move.
- hueving 12y agoDefinitely. It was created by Jeff Atwood who is a very "pro-Microsoft" figurehead in the .NET community so there was probably a lot of collaboration in this move.
- catkin 12y agoTrue, but Jeff Atwood left SO quite some time ago now.
- deleted 12y ago[deleted]
- teh_klev 12y agoAs catkin has pointed out, Jeff left SE a good while ago. Also his current baby, Discourse [0], is built on Ruby on Rails, Postgres, Redis at the back end and ember.js on the front [1]. [0]: http://www.discourse.org/ http://www.discourse.org/ [1]: http://www.discourse.org/faq/#tech http://www.discourse.org/faq/#tech
- Theodores 12y agoAskUbuntu is the place for Ubuntu where Canonical are fully doing it. Microsoft are following suit.
- deleted 12y ago[deleted]
- hirsin 12y agoAlready partnered - that the "Internet-Explorer" tag already has an image indicates an existing partnership [1]. This may be a deeper partnership though. 1: http://meta.stackexchange.com/questions/30187/what-do-icons-on-the-tags-mean http://meta.stackexchange.com/questions/30187/what-do-icons-...
- Shog9 12y agoWouldn't have to be. You don't have to partner with SO to allow folks to ask questions about your product; they just have to be programming questions. Ideally good ones. Also helps a lot if you answer them. If you want to go further than that, there are various levels of sponsorship possible for a tag, and [internet-explorer] has been sponsored at some level for at least a year. These grant you various advertising and branding privileges, but do not otherwise affect how questions are asked/answered within that tag. Disclaimer: I work for Stack Exchange but am not involved in the sales or marketing side of things.
- Shog9 12y agoIt's not as though SO hasn't been the de-facto support site for C# for years; what's one more platform? If Microsoft wants to go where folks are already asking questions on its products and answer them then more power to 'em. We do have fairly strict guidelines for companies that want to do this however: http://stackoverflow.com/help/product-support http://stackoverflow.com/help/product-support
- hoodoof 12y agoGoogle moved their support to SO for one of their products. I wasn't happy with the lack of response from their support team so I posted a message saying "What the heck do I have to do to get an answer from you guys on your product?". What do you think the response from SO was? People yelled "it's volunteers here choosing to answer questions on their own time! You aren't allowed to demand a response on SO, who do yo think you are?". Or something to that effect anyway. Corporate support channels do not belong on a site that is rigorously and outspokenly community driven. If such a thing is to be allowed then there must be formal escalation procedures to be able to push questions up the line the the company that has offloaded its support to SO. The whole thing just doesn't fit.
- oblio 12y agoGoogle does not do support. This has been known for a long time. They don't hire support people, just developers. As such, SO is the best support you're ever going to get for Google products. (Thanks for the down votes - am I wrong? I doubt it ;) )
- andrewstuart 12y agoGoogle was very attentive when I wanted to buy something from them. Phone number, quickly answered by a helpful human. The precise inverse of my experience trying to get support from them.
- wnevets 12y agoIts almost 2015 by the way. Alot has changed since google was completely awful at support.
- xanderstrike 12y agoThey're just formally recognizing the state of affairs as it already is. When I have a problem with IE, I don't go to whatever MS had before (I don't even know what it was), I'd Google it and the first would invariably be StackOverflow. MS has realized that they can save money and provide effectively the same support (since nobody used their support anyway) by recognizing the third party tool.
- MichaelGG 12y agoCorrect. Microsoft did this for Azure support. I had a question, they redirect you to post on SO. And then the question is closed because it's off topic. Now moving to a dedicated Stack Exchange site would be fine (like AskUbuntu). The software is OK, it's just the idiotic mods and hostile users that make SO suck. I asked a question on Server Fault, and 5 years later someone added a helpful, perfect answer (a new library was available that did exactly what I needed). That answer was down voted, and then the user was chastised by someone, telling them off for answering an old question. Bizarre.
- tonyedgecombe 12y agoStrange, I answer old questions all the time.
- Kiro 12y ago> telling them off for answering an old question I find this hard to believe. Link?
- afandian 12y agoI'm guessing it was this: http://serverfault.com/questions/23058/linux-equivalent-of-windows-nlb#comment780018_645312 http://serverfault.com/questions/23058/linux-equivalent-of-w... There are a lot of people on Stack Exchange. There's a surprisingly strict adherence to the rules, but it doesn't mean everyone thinks and acts to the same way. Nothing should come as a surprise!
- cesarb 12y agoStrange. There's even a badge (the "Necromancer" badge) for answering an old question: "Answered a question more than 60 days later with score of 5 or more".
- k-mcgrady 12y agoI don't think all the badges are for good things. I recently got a 'peer pressure' badge for "Deleted own post with score of -3 or lower."