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I personally would feel very uncomfortable reading any employee messages... BUT here's why I think it's OK in principle to have the ability to snoop enterprise

by eli 12y ago

I personally would feel very uncomfortable reading any employee messages... BUT here's why I think it's OK in principle to have the ability to snoop enterprise IM: we require everyone to use this chat system. It's part of your job to be on it and work is conducted over it, so we have some plausible responsibility in making sure it's being used properly and that people are doing what they're supposed to be doing. I'm solidly against reading employee's personal email or gchat or IRC messages even though I think legally we probably could.

jonstewart 12y ago
In the US, document discovery for litigation typically falls on the defendant. So a company that's being sued is required under the law to produce relevant business records and communications. If it's hard to access such "documents" en masse and export them for legal review, then businesses which must deal with nontrivial litigation requirements (the threshold is often right around the $1B/annual revenue mark) will not use the system. In the EU, things are a bit different and employees have a limited right to privacy when using corporate systems. Not so much in the US, though.