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We have been using Ringcentral with a total head count of 6 people. It was a breeze to setup (web interface) and you can route calls and extensions to differen
by sgoraya 17y ago
We have been using Ringcentral with a total head count of 6 people. It was a breeze to setup (web interface) and you can route calls and extensions to different numbers, etc. I've suggested their service to my friends.
Pros: Easy setup: allocate extensions, routing, voice mail boxes, etc. Cost effective, in other words, cheap!
Cons: None that have caught my attention so far. We needed something quick that would work and give us a more professional identity when we received calls and this has worked for us.
- bb_mn 17y agoAgreed. We switched to Ringcentral from Vonage and the difference has been fantastic. Vonage was really unreliable, but the Ringcentral hosted service has been great. I'll add a couple pros: * no noticable downtime in over a year * iPhone app (visual voicemail, call out from the app as if you were sitting at your desk, preview faxes, etc) * you can have various voicemail or auto-attendant messages for different times - after hours, holidays, etc * 800-number usage counts as normal minutes - not an upcharge * easy fax usage - incoming/outgoing Cons: * Customer support is outsourced so they do the standard process of running through a checklist of questions. (However, I have only needed to call twice and they did answer my question one time. The second time I figured it out before they responded via email.)
- 1yellowbrick 17y agoAgreed. Very easy to setup. Easy to use. Call quality seems pretty good. Would recommend.