3 ms·
The general term for what you're describing is onboarding. There's all sorts of different approaches but the highest value - quickest thing to do is just sit do
by michaelbuckbee 12y ago
The general term for what you're describing is onboarding. There's all sorts of different approaches but the highest value - quickest thing to do is just sit down with a developer who might want to use your product and watch them try to sign up and use it.
I entered my email in your site and it says: "Thanks! We'll be in touch soon."
This is also really confusing given the "Get started in 29 seconds" thing - which almost seems like I should cut and paste into a commandline? But it doesn't have any directions? Is there an API key?
Hope that helps.
- Drei01Matt 12y agoThanks, I think this might be one of the missing links. The system emails you an API key straight after sign up but it really should be on the next screen I guess. I also need to make the animation clearer.
- michaelbuckbee 12y agoFYI - email showed up ~2 hours after I submitted (way, way too long). I've always been a fan of the metric: "Time to Awesome" - how long does it take for a new user to go from cold start to whatever awesomeness exists for your app.
- Drei01Matt 12y agoI chose a 2 hour delay to give the effect of processing information (cashpoint machine effect) and to act as a reminder. I guess it compounds the issue that the thank you page does nothing though. Great feedback thanks!