Dude, prove it. The system should be able to exonerate itself by detecting and reporting those problems (and other systems do). At the very least, point to so

Dude, prove it. The system should be able to exonerate itself by detecting and reporting those problems (and other systems do). At the very least, point to some actual evidence. This is the "engineering" process that the parent poster referred to elsewhere. Just because a problem is unusual, intermittent, or only affects one person doesn't mean it's not a regular old software bug. And in my experience, it almost always is. And once you do debug it, you often (but not always) understand why it was intermittent, under what conditions it happened, and why you were the only person that saw it.