Not always. If the people don't understand that someone can't give them immediate attention they are going to email you, send a chat message to say that they em

Not always. If the people don't understand that someone can't give them immediate attention they are going to email you, send a chat message to say that they emailed you and if you don't reply in 2 minutes they will call you. If you don't answer they walk to your desk, and this was for something that could wait. I have experienced that issue quite a few times already.