for many people, they're sending in gold because they're in dire straits. they get that check in the mail and they don't have the time to go through the proces

for many people, they're sending in gold because they're in dire straits. they get that check in the mail and they don't have the time to go through the process to appeal. they'll cash it because they need to. i feel like the process would be more ethical if there was more of a customer feedback process. like, if the customer were informed on the amount of gold and the size of the check before it was in their hand.