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My primary form of transportation is a bike, but my ride-sharing trends are pretty similar to David's. I've been using Lyft far more than Uber lately even thoug
by joshfraser 12y ago
My primary form of transportation is a bike, but my ride-sharing trends are pretty similar to David's. I've been using Lyft far more than Uber lately even though I view them as completely interchangeable services and I'm not known for having strong brand loyalty. In SF, Lyft and Uber are comparable on both price and speed, so it's an easy decision to use one service over the other, even if you only have a slight preference. For me the shift hasn't happened out of outrage at Uber, but because I like the Lyft experience so much more. Lyft drivers are overwhelmingly friendly and Lyft Line tends to attract similarly friendly people. I've had some great conversations while sharing rides on Lyft Line where I actually didn't want the ride to end so soon. I've swapped contact info with some cute girls, met a potential hire, and landed a couple new customers all while sharing rides on Lyft.
I like that Lyft has a reputation for taking care of their drivers. In the words of one driver I rode with, "there are no drivers protesting outside the Lyft office". Instead, their drivers speak highly of the company. As a company, they seem like they are starting to find their stride. Their mission from the beginning was to get people to shares rides and fill up all those single-passenger cars you see everywhere. They're making good progress on that mission today and cutting down on traffic is something I care about as well. Uber has a ride-sharing option too, but they don't seem to be nearly as motivated by that purpose. I'm not sure what Uber's mission is actually.