4 ms·

Microsoft, you've got to be kidding me. Just tried opening a billing ticket, completed the forms in detail, attached screenshots, clicked Submit... 'Unable to

Microsoft, you've got to be kidding me. Just tried opening a billing ticket, completed the forms in detail, attached screenshots, clicked Submit... 'Unable to Submit Request We are unable to complete the incident submission process at this time. Please refer to this page for phone numbers to call for Azure support.'

Encosia 12y ago
For what it's worth, I've been watching several Azure-hosted sites that I control and they've been coming back online sequentially (and are all back online now). Whatever they're fixing, it seems to be taking some time, but is progressing steadily at a good pace in the last hour.
- photorized 12y ago
  Mine have been gradually coming back, too. Timing couldn't have been any better for me. Some Alanis material there: https://twitter.com/bizspark/status/534858596748906496 https://twitter.com/bizspark/status/534858596748906496 Now I'll have to distribute between AWS and Azure, too.
  - toomuchtodo 12y ago
    Why not stick with AWS? (Just curious!)
  - photorized 12y ago
    They all have outages periodically, in my experience.
    - Encosia 12y ago
      Yeah, that's the main thing to take away from these events. I've never seen a system (cloud, local, co-located, or otherwise) with 100% uptime, despite every effort to the contrary. Even sites like Facebook and Google have downtime. In the last few years that I've been using it, Azure has been at least as stable as other cloud providers. That doesn't help with the awful timing though. Ouch. I just Buffer-retweeted your BizSpark tweet above, scheduled for tomorrow. Maybe a little bump now that you're back up and running will help ease the pain...
      - icantthinkofone 12y ago
        For nine hours?
      - photorized 12y ago
        Thank you.
  - osipov 12y ago
    Check out Softlayer. It has been more reliable than AWS in my experience.
    - toomuchtodo 12y ago
      Really? I manage several hundred VMs and their associated EBS volumes on AWS and we've had 0 problems. Also no problems with S3. Ever.
razzberryman 12y ago
They should run their support system on AWS since they're likely to get a lot of ticket requests if Azure is down. :)

Encosia 12y ago

For what it's worth, I've been watching several Azure-hosted sites that I control and they've been coming back online sequentially (and are all back online now). Whatever they're fixing, it seems to be taking some time, but is progressing steadily at a good pace in the last hour.

photorized 12y ago
Mine have been gradually coming back, too. Timing couldn't have been any better for me. Some Alanis material there: https://twitter.com/bizspark/status/534858596748906496 https://twitter.com/bizspark/status/534858596748906496 Now I'll have to distribute between AWS and Azure, too.
- toomuchtodo 12y ago
  Why not stick with AWS? (Just curious!)
- photorized 12y ago
  They all have outages periodically, in my experience.
  - Encosia 12y ago
    Yeah, that's the main thing to take away from these events. I've never seen a system (cloud, local, co-located, or otherwise) with 100% uptime, despite every effort to the contrary. Even sites like Facebook and Google have downtime. In the last few years that I've been using it, Azure has been at least as stable as other cloud providers. That doesn't help with the awful timing though. Ouch. I just Buffer-retweeted your BizSpark tweet above, scheduled for tomorrow. Maybe a little bump now that you're back up and running will help ease the pain...
    - icantthinkofone 12y ago
      For nine hours?
    - photorized 12y ago
      Thank you.
- osipov 12y ago
  Check out Softlayer. It has been more reliable than AWS in my experience.
  - toomuchtodo 12y ago
    Really? I manage several hundred VMs and their associated EBS volumes on AWS and we've had 0 problems. Also no problems with S3. Ever.

razzberryman 12y ago

They should run their support system on AWS since they're likely to get a lot of ticket requests if Azure is down. :)