2 ms·

"the pricing per mb was disclosed on sign-up"

• Mandatum 12y ago
  Emirates charge $25/100MB[0] which is their "heavy" plan. The fact a user can get charged this insane amount after the fact is a little bit off, isn't it? In the past SA have ran promotions at unlimited data for $25[1]. How does something like this happen? They know most customers won't complain if they go a bit over and get charged a hefty fee. Prepaid I think would be the way to go ethically, but not putting a bar on the connection or warning seems scummy to me. [0] http://www.ausbt.com.au/emirates-now-offering-in-flight-internet-on-all-airbus-a380s http://www.ausbt.com.au/emirates-now-offering-in-flight-inte... [1] http://www.singaporeair.com/jsp/cms/en_UK/flying_with_us/inflight-connectivity.jsp http://www.singaporeair.com/jsp/cms/en_UK/flying_with_us/inf...
• eli 12y ago
  Even so, are users expected to count bytes on their own? Is a $1000 bill considered typical? If not, how about a little popup alert when you blow through the included bytes. Maybe an Are you sure? prompt somewhere around $100?
  • steven2012 12y ago
    Yes, Singapore Airlines gives you the ability to monitor your usage, as well as stop once you hit your prepaid limit.