I agree that the Container Store (meaning the company, the physical store, the people who work there) doesn't fit into the story very well. I think that for the

I agree that the Container Store (meaning the company, the physical store, the people who work there) doesn't fit into the story very well. I think that for the author, the Container Store is a symbol of order and control in the author's otherwise chaotic and out of control life. Containers allow people to organize their things, so, to the author, the Container Store symbolizes taking control of and organizing one's life; placing each piece of it into the right "bin". The author feels like their life is out of control and the rejection from the Container Store thus reflects that symbolically. The author should have expanded further on what the Container Store means to her, but I think I have a reasonable interpretation.