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Yes, very much so. Have you seen the drivers' ratings? They usually hover around 4.8-5.0. If you're rated below 4.7 for both Lyft and Uber, I believe you're eit
by sushid 12y ago
Yes, very much so. Have you seen the drivers' ratings? They usually hover around 4.8-5.0. If you're rated below 4.7 for both Lyft and Uber, I believe you're either on 'probation' or removed from their service.
You accidentally rating someone 3 for an average service can actually cost them their job. I'm hoping their algorithm uses some sort of a weighted average to offset the ratings of individuals such as yourself who consistently rate very low.
- chrisseaton 12y agoWell I didn't accidentally rate them a 3 - I picked a median score for standard service. I don't remember being told to do anything else when I signed up. If you rate 5 by default where do you go for truly special service?
- piggity 12y agoShouldn't it be the service's responsibility to determine what you are rating as a median score and then recalibrate your scores to their drivers? i.e. If I always rate 3, but sometimes rate 1; then that might be similar to someone always rating 5 but sometimes rating 1-3.
- _pmf_ 12y ago> i.e. If I always rate 3, but sometimes rate 1; then that might be similar to someone always rating 5 but sometimes rating 1-3. Ah, but then a user might throw an Internet Fit(tm) and cause a public outcry about ratings being manipulated by Uber etc. etc.
- darkmighty 12y agoThere's no way to easily verify how companies are actually calculatign the displayed ratings, and I doubt the average user would care or be savvy enough to find out. I assume it's a given most services see the input ratings as a personal indicator modulated by how reliable/benevolant/... each user is. Reddit votes, for example, are fairly nonlinear and visibility priority is even more complicated.
- superuser2 12y agoWhat does "truly special service" even mean for an Uber ride? Breaking traffic laws for you? Being especially friendly? Owning a very expensive car? There are a lot of ways in which a ride can be unsatisfactory (smelly, creepy, crappy car, poor driving, loud music, etc.) but not that many in which it can be exceptional. Unless they show up in a Tesla Roadster or something.
- StavrosK 12y agoBeing especially friendly, accommodating and efficient in their driving, yes.