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The really important point here is not just delivering, but actively reaching out on the phone at an appointed time to take that order.
by hoodoof 12y ago
The really important point here is not just delivering, but actively reaching out on the phone at an appointed time to take that order.
- calbear81 12y agoYou would need to take a fee to provide that level of service since it goes beyond just logistics. Is there any reason why having that order option doesn't do it? You can set up a weekly email to go to your customer reminding them to place their order online for same day delivery and you can even save their most common orders online for instant re-order.
- hoodoof 12y agoYes there is a technology problem that is easily solved with email/reminders whatever but maintaining an ongoing relationship would need a phone call.