> What innovation could be done for basic utilities? I think even asking that question leads us down the wrong path. If 15 years ago, the "experts" had gotten

> What innovation could be done for basic utilities? I think even asking that question leads us down the wrong path. If 15 years ago, the "experts" had gotten together to brainstorm about new ways to communicate, we never would have gotten anything as disruptive as our current social networks. Instead let new people enter the market and let's see what we get.