I don't have a problem with offering DMs. The recipient has the option to opt-out as a protest if they don't like it. Your stats will also show users if it is m

I don't have a problem with offering DMs. The recipient has the option to opt-out as a protest if they don't like it. Your stats will also show users if it is more bad than good presumably. You could also let users send an initial DM requesting whether or not the recipient would like to get further DMs. The main reason why you cannot afford to not offer DMs is another service will, and they then could scoop your customers.