Here are some common use cases: Using our in-application guides and messaging to announce new features or to "guide" people through a process. Using feature m

Here are some common use cases: Using our in-application guides and messaging to announce new features or to "guide" people through a process. Using feature metrics to track the adoption of recently launched features. Improving the onboarding process by teaching the users as they go. Making help in-context instead of out of context i.e. the help guide can be launched from a icon by a feature And of course feature, visitor, and account metrics help drive future product direction