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After reading through your sales page, I'm not super clear on what exactly it does. Does Pendo compare to something like Intercom? I skimmed part of the video,
by cooperadymas 12y ago
After reading through your sales page, I'm not super clear on what exactly it does. Does Pendo compare to something like Intercom? I skimmed part of the video, but it seemed more like an introductory tutorial than a sales/feature video.
Could you give an example use case for a typical SaaS product?
- eboduch 12y agoHere are some common use cases: Using our in-application guides and messaging to announce new features or to "guide" people through a process. Using feature metrics to track the adoption of recently launched features. Improving the onboarding process by teaching the users as they go. Making help in-context instead of out of context i.e. the help guide can be launched from a icon by a feature And of course feature, visitor, and account metrics help drive future product direction