To be honest - I wonder if this support tech knows what he's talking about. The emails are signed "Asus Nordic" - probably a support outstation that does no rea

To be honest - I wonder if this support tech knows what he's talking about. The emails are signed "Asus Nordic" - probably a support outstation that does no real product development work, only support. He's trying to tell the customer someone in Taiwan told him this and/or it got lost in translation.