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Another vote for fastmail--it's a fantastic service. I prefer it to Google's in many ways.

• IgorPartola 12y ago
  Do they still do that awesome thing where if your invoice isn't paid they delete all your mail and give you no way to recover it? This has actually happened to someone I know, where he didn't respond to the invoice fast enough. Edit: I should say that of course they need to have a recourse to stop providing services to people who don't pay. However, giving maybe 30 to 90 days to at least download your mail after your payment is late would be nicer than going "remember years of email you have saved here? Say goodbye to it all".
  • toomuchtodo 12y ago
    Thinking about this, backup directly to an S3 bucket would be a great feature for Fastmail.
  • kgrin 12y ago
    As the "someone" in question, I should clarify that the core screw-up was that the invoice emails were going to the account's "master" mailbox, which was unmonitored because the domain it was managing was being forwarded (IIRC I couldn't figure out how to forward the master mailbox or something). This was a while ago, so my memory may be failing me, but I'm fairly certain we had an alternate "recovery" address set up - just no one thought to send an invoice there, or call the phone number on file, or whatever... it was a "hey, you show no signs of having received the invoice, so we assume you're a PITA deadbeat and we're going to perma-delete the account for you!" Moral of the story (from my perspective) - if a customer isn't responding to your invoice, it might just be that they don't have it... try to reach on them a side channel before cutting off service!