This is a good question. I worked at a small grocery chain (a dozen stores or so) that did a lot of their IT ad hoc. I wonder if the big consulting firms don't

This is a good question. I worked at a small grocery chain (a dozen stores or so) that did a lot of their IT ad hoc. I wonder if the big consulting firms don't care or are too high priced to work with smaller businesses. Small business seems to be in a twilight zone between enterprise and consumer software. Not that there are not good reasons for this. I have found small business owners to be stingy and demanding. (Again, for legitimate reasons - their business is their baby and they can take it very personally.)