Bitcasa has always had atrocious customer service. I used their infinite plan for a year but stopped when 20gb of my data suddenly disappeared from my drive. T

Bitcasa has always had atrocious customer service. I used their infinite plan for a year but stopped when 20gb of my data suddenly disappeared from my drive. The response I got from customer support was basically "what do you want us to do about it? You should back up all your data." Thankfully I did have a secondary backup, but yeah... I never got the feeling anyone at that company gave a damn about the customers.