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>On the other hand, customers will leave in droves if Google starts obscuring the visibility of legitimate emails. There's no guarantee of that at all.

• lern_too_spel 12y ago
  Obnoxious advertising is the reason I left Yahoo! Mail many years ago. It's even easier with Gmail because you can copy your old emails out with IMAP and forward new emails, all for free. All these conspiracy theories about Inbox seem to be using overly simplistic black and white reasoning. If Google didn't enrich emails with relevant information that users might eventually find as indispensable as a spam filter, somebody else would and steal their users, given how easy they've made it to move off their service. The jury's still out as to whether Inbox represents such an improvement, but it is obvious to me what its purpose is.
  • joelrunyon 12y ago
    How is it a conspiracy theory to think that an ad-based company is trying to make ads perform more effectively with one of their high-profile properties by trying out a new app medium?
    • lern_too_spel 12y ago
      You're right. Conspiracy theory may be overstating it. My point is that so far, everything points to Inbox falling on the "get/keep more users" side of the spectrum as opposed to the "increase monetization on existing users" side, similar to how Google Now tries to keep users giving information to Google as opposed to show them ads directly. It may eventually do both, but the former is what the current features target.
• vonklaus 12y ago
  I mean, there is no guarantee of anything, to the extent that there is uncertainty. However, if I have email to receive messages, and I don't receive messages, I would obviously leave. That is emails utility, a message conduit. It would be silly for a company to obscure legitimate messages and it would be baffling if anyone was stupid enough to try.