Exactly. Eventually they will converge and copy the best features. It might take them a while, but app building is a commodity now. If they build a shitty first

Exactly. Eventually they will converge and copy the best features. It might take them a while, but app building is a commodity now. If they build a shitty first experience, it will eventually get corrected. For example, look at airlines, it took them a long time to produce a decent experience, but now many of them realize how important design and UX is to their bottom line and have re-written their web interfaces to produce something usable.