2 ms·
I spent my morning bus-ride wondering about this and my conclusion is that there's not much to say ... I wouldn't want that job and I doubt that anyone else wou
by smoyer 12y ago
I spent my morning bus-ride wondering about this and my conclusion is that there's not much to say ... I wouldn't want that job and I doubt that anyone else would either. The question of why we feel guilt and/or whether we should is a bit ambiguous:
1) If I'm viewing moderated content, how do I even know that? And should I feel guilty for only being shown that which meets certain guidelines? I'd say no. If I'm disturbed by something I see on the Internet, should I assume it's unmoderated content and/or somebody didn't do their job? I don't.
2) If I'm running a business and feel the need to provide moderators, should I feel guilty that they're exposed to the content that's deemed unfit? Assuming I'm paying them what a wage that's mutually acceptable, I don't think so. If the wage wasn't acceptable given the job, people would simply work elsewhere. If I'm seeing high turn-over, that might indicate these employees decide the job isn't worth the psychological trauma only after they've spent time working. Should I help these workers maintain their sanity (through training, counselling, etc as well as designing the systems to minimize the content's impact)? Absolutely! Should I pay them more than the market rate? That doesn't really fix any mental issues the job is causing, it just locks employees into a role they can't take longer.
3) If I'm posting content that needs to be moderated, should I feel guilty that someone has to moderate the garbage I'm spewing? Nope ... I'm the five percent or so of the population that rarely considers the consequence of my on-line actions! In fact, I find it funny to cause other humans discomfort (excuse me while I go DOX the latest underage rape victim).
So the problem is that those who are guilty will never be stopped, and can't easily be blamed. Those in the middle have decided to apply quality standards (which might mean moderation) and are probably clinging to razor-thin profits (if they're not just burning VC money) and it's simply a business decision - do I make more with moderation or without. And those of us viewing any given web page don't know whether or not moderation has happened.
I think it's a lousy answer but my opinion is that there are a lot of jobs in this category - jobs that people don't really want to do. Does anyone really want to be a garbage-man? If you watch "Dirty Jobs" with Mike Rowe, I think you find quite a few that aren't desirable but are made viable by the market.
Sorry for the long non-answer!