It's very difficult to hear about their values, when the effects they have at scale are so close to the opposite of what is intended. Couchsurfing never reached

It's very difficult to hear about their values, when the effects they have at scale are so close to the opposite of what is intended. Couchsurfing never reached an industrial scale, for example, but in this case they're creating enormous areas of highly transient populations with no stake in communities. The good point is the one about the machine that builds the product in the long term (i.e. the company) is the real product. This is why I suspect so many engineering types rise to the top of companies these days, as the company becomes an extension of the grand machine - a sort of abstract assembly line and supply chain.