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That's great news! As a german based SaaS company, we get many requests from customers asking where the data is stored. Even hair dressers (one of our main cust
by sebslomski 12y ago
That's great news! As a german based SaaS company, we get many requests from customers asking where the data is stored. Even hair dressers (one of our main customer segment) are very conscious about where their data is stored.
I'm looking forward to migrate.
- deleted 12y ago[deleted]
- kaha242 12y agofunny. just because a server is located in DE doesn't imply any security against 3-letter agencies at all: all US companies are required to hand over all data, and lie about this fact. So please, do not mislead your customers: their data ist NOT secure against spying, industrial espionage,.... whenever it's stored on AWS, DropBox and all these other 'cloud' services. Usage of ANY US-based 'cloud' provider is illegal under the BDSG (as long as we talk data related to individuals). The stupid 'safe haven' regulation cannot be upheld anymore and will eventually be turned down by European/German courts.
- nly 12y agoCuriosity peaked. What do you do where one of your main customer segments is hairdressers, yet requires a cloud platform?
- nsgf 12y agoMe too. this? https://cutterslounge.de/ https://cutterslounge.de/
- sebslomski 12y agoYes, Cutters Lounge (yes, a weird name for native english speakers :) is an appointment booking software. In the beginning we focused on hair dressers, but as we've learned from them in the past years we are about to expand to other industries as well.
- MrBuddyCasino 12y agoNice to see something that well made from around here. Currently sitting 800m away from you @ Combinat 56. :) I remember someone posting in a recurring revenue thread on HN about a similar service for medical doctors some time ago, was that your inspiration?
- sebslomski 12y agoLook outside the window. I'm less then 30m away from you. 4th floor, other building. Let's meet for a coffee
- MrBuddyCasino 12y agoYou've got mail.
- toong 12y agoSo you are competing with patio11, although currently targeting a different vertical ? Edit: and a different linguistic area
- sebslomski 12y agoI wouldn't say we are competing. Our service has some features similar to patio11's, but we mostly focus on the appointment planing it self (the calendar).
- patio11 12y agoFWIW, this is one of those cases where two services might appear competitive unless you're in one of them. There exist other US-focused companies which do "booking." This is a customer-facing function, and they have to compete on ease-of-use, conversion rates, embeddable widgets, and the like. AR does not do booking and will never do booking. Why not? Well, you have to have very standardized services which the customer understands to adopt a booking solution. For example, if you're a customer and can say "I want a 45 minute shoulder massage from Cindy", then Cindy's shop can use a booking platform. Most AR customers can't, because the client can't predict how long a dental appointment last, doesn't know that Joe can't come out to his house unless Frank gets the van back in time, etc etc. This is disproportionately the case for upmarket services businesses, which is where AR is moving. (e.g. We want customers with a $100+ value per appointment -- more "professional services" like accountants/medical/HVAC than "personal services" like hair care/massage therapy/etc.) (I should mention that, even in the hypothetical case that a HNer were in direct competition with AR, I'd be more than happy to see other options available.)
- liotier 12y agoHairdressers have to manage customer appointments, accounts, payroll, CRM, inventory etc. Some of that is done online. Source: my wife owns a hairdressing shop in Paris.
- rmc 12y agoPhone number and contact details of all their customers? If that's breeched, then you have a serious data protection issue.
- jdmichal 12y agoThe word is "piqued", not "peaked", though the latter does make a certain level of sense. http://dictionary.reference.com/browse/piqued http://dictionary.reference.com/browse/piqued
- nly 12y agoBoth words make sense in context.
- rgrieselhuber 12y agoPiqued (just FYI)
- NietTim 12y agoThe US can still request data from Amazon, regardless of where the server is located, since they are an American country.
- PythonicAlpha 12y agoI guess, you wanted to write "American company"?
- NietTim 12y agoYes! Dang autocorrect.