Growth Manager at Unbabel here. Yep, it's pretty straightforward. Just a couple tags and a few minutes to wait for our translator community to pick up the text

Growth Manager at Unbabel here. Yep, it's pretty straightforward. Just a couple tags and a few minutes to wait for our translator community to pick up the text and you're good to go. Customer satisfaction for translated tickets is consistent with satisfaction for tickets where two native speakers are communicating. Pretty cool stuff, imo. But I'm biased ;)