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We tried the free version and decided that it didn't provide the QoS that WebEx did -- the video was VERY choppy. Because our product relies heavily on doing c

by jnovek 17y ago

We tried the free version and decided that it didn't provide the QoS that WebEx did -- the video was VERY choppy. Because our product relies heavily on doing client presentations (we have a small number of large clients instead of a large number of small clients) we decided that it made us look less professional and made it more difficult to really show off all our bells and whistles to prospective clients than WebEx. As I recall, we were promised better QoS if we purchased the paid version, but because we didn't have a way to see how that stacked up against WebEx without paying for it, we never tried it.

nethergoat 17y ago
My company (startup, ~25 employees) also used the free version for several months (late '08 and early '09) but were disappointed with the sound quality (we, too, never tried the paid version). We used GoToMeeting for several months as well, but got fed up with frequent issues (dropped calls, failures to connect to join meetings, etc. almost daily). We now use WebEx. We've had very few issues and the quality is good, but the interface is a real pain in the ass to use. I'd be interested in hearing anyone's experience going from the free version to the paid one.