4 ms·
What’s the punishment for ripping off consumers?
- simonblack 12y agoBoycott for a specific length of time, sometimes for ever. Even when they ring you begging you to 'come back, all is different now'. The only thing companies understand is their bottom line. I withdraw my custom from Companies which rip me off for enough time that they lose at least the amount of money that I have lost, and generally much more. One company made me hang around for 5 hours when I needed that time to do other very important stuff. Then they offered to 'fix that' and did exactly the same time again. I took all of my current business away from them and put put them on the 'do not use' list for 10 years. Several times during that period they rang to offer me various deals, which I refused and told them why I refused them. After 13 years, I thought I would give them another chance. This time they promised the service and I thought they would deliver. But no. They offered some minor services but not the main item I had requested, and made no excuse at all for not delivering. I cancelled that order and went elsewhere. So again, they are on my 'do not use' list and will probably never get any more business ever from me. We now have several land-lines, and mobile phones and ipads which do not ever give Telstra any income from me. One bank insisted on charging me to verify information which I supplied at my own cost. I said to them 'I wouldn't have minded if you had charged me to get the information yourself, saving me from the cost of doing it, Instead you want me to incur the costs of my doing it myself and then your costs as well. If you charge me that $40, I will take away all my business.' They didn't believe me, so I took away several accounts, including a fairly large term-deposit, and took them to another bank. My previous bank-manager rang me to say 'Well, that wasn't necessary over $40.' So I told him I had given him fair warning, and he could have scrubbed the fee. Now he would lose my business. That was 22 years, and many bank-loans, credit-card fees, etc lost over just $40.