5 ms·

Jordan Kelley has posted his response on Reddit http://www.reddit.com/r/Bitcoin/comments/2jakg4/the_great_robocoin_ripoff_how_we_lost_25000/cl9yw80 http://www.r

by aleem 12y ago

Jordan Kelley has posted his response on Reddit http://www.reddit.com/r/Bitcoin/comments/2jakg4/the_great_robocoin_ripoff_how_we_lost_25000/cl9yw80 http://www.reddit.com/r/Bitcoin/comments/2jakg4/the_great_ro... Judging from the replies, it seems to have backfired probably because he did not acknowledge the errors on his side (shipping a lemon, unresponsive over email and not having provided a refund yet). Worse, he doesn't seem to realise that the name-and-shame was a result of his and ultimately RoboCoin's actions. Edit: The correct response would have been to issue a refund immediately, acknowledge and apologise for the issue, highlight the trouble area (upstream supplier issues or whatever lead to this), and commit to solving or already having solved this problem for future clients + internal review of this mishap.

DanBC 12y ago
Reddit threads sometimes provide nice extra context but the armchair lawyering from angsty 22 yeAr olds is unfun.
- spacemanmatt 12y ago
  Damnit, you just made me miss Groklaw again.
- darkstar999 12y ago
  HN isn't immune to armchairing either.
aleem 12y ago
Jordan Kelley has since deleted his original response but you can still view it at http://i.imgur.com/WXyGPM3.png http://i.imgur.com/WXyGPM3.png
- rasz_pl 12y ago
  When I clicked on his nickname, robocoinjordan, few hours ago there was ANOTHER post from him where he states he is sorry and just wired the money - it seems that second post is also deleted now
- toomuchtodo 12y ago
  http://web.archive.org/web/20141016044652/http://i.imgur.com/WXyGPM3.png http://web.archive.org/web/20141016044652/http://i.imgur.com...
hatty 12y ago
Jordan provided his email on the reddit comment (jordan@robocoin.com) and encouraged people to contact him if they want to engage further. After spending so much time reading the materials and forming an opinion, I emailed him. I suspect he thought not many people would actually email. I'll make sure to comment if I get more details beyond these materials or even get a response.
- hatty 12y ago
  He says he will give full refund. I supplied the response in a new comment rather than reply.
JoblessWonder 12y ago
Annnnnnd he deleted it.
Zlatty 12y ago
Someone gave him gold for this. Talk about waste of money.
- tyang 12y ago
  Unless the giver was highly entertained?

by aleem 12y ago

DanBC 12y ago

Reddit threads sometimes provide nice extra context but the armchair lawyering from angsty 22 yeAr olds is unfun.

spacemanmatt 12y ago
Damnit, you just made me miss Groklaw again.
darkstar999 12y ago
HN isn't immune to armchairing either.

aleem 12y ago

Jordan Kelley has since deleted his original response but you can still view it at http://i.imgur.com/WXyGPM3.png http://i.imgur.com/WXyGPM3.png

rasz_pl 12y ago
When I clicked on his nickname, robocoinjordan, few hours ago there was ANOTHER post from him where he states he is sorry and just wired the money - it seems that second post is also deleted now
toomuchtodo 12y ago
http://web.archive.org/web/20141016044652/http://i.imgur.com/WXyGPM3.png http://web.archive.org/web/20141016044652/http://i.imgur.com...

hatty 12y ago

Jordan provided his email on the reddit comment (jordan@robocoin.com) and encouraged people to contact him if they want to engage further. After spending so much time reading the materials and forming an opinion, I emailed him. I suspect he thought not many people would actually email. I'll make sure to comment if I get more details beyond these materials or even get a response.

hatty 12y ago
He says he will give full refund. I supplied the response in a new comment rather than reply.

JoblessWonder 12y ago

Annnnnnd he deleted it.

Zlatty 12y ago

Someone gave him gold for this. Talk about waste of money.

tyang 12y ago
Unless the giver was highly entertained?