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24 Quotes that I took away from Kevin's Lecture...all 140 characters or less. https://medium.com/how-to-start-a-startup/24-quotes-from-kevin-hale-on-building-a

• kevin 12y ago
  Ugh. Definitely not Bartlett's material. I now see why pg writes down all his presentations.
  • rajensanghvi 12y ago
    ya fair enough, definitely a difference in quality between PG's lecture and this one to be able to quote from. Still thought Kevin had some decent content though
  • jkaunisv1 12y ago
    Your talk was a much better talk. I love pg's writing but his presentation felt like he was nervously reading an essay. Which he was, but it detracted from the value of giving a talk.
  • mrev19 12y ago
    To me your talk was very authentic. I felt like I was having a beer with you and you were just laying out in an hour how you see things. It was super impactful and totally changed the way I think about a number of things. A big part of that was from realizing how deeply you've internalized and proven these concepts and strategies, and that came across through the delivery. It felt like an interaction, and an interaction can't be reduced to quotes or soundbytes.
• cilantro1994 12y ago
  For support driven development approach, I find this post informative (https://medium.com/@tonido/how-did-we-build-successful-customer-support-infrastructure-for-our-enterprise-customers-a7427155eecb https://medium.com/@tonido/how-did-we-build-successful-custo...) Looks like there are practitioners who follow Kevin's footsteps.