5 ms·

That's a pretty great thing about the android market - you can 'return' an app for a full refund.

by warfangle 12y ago

untog 12y ago
Only within two hours, though.
- gergles 12y ago
  15 minutes, now.
  - henrikgs 12y ago
    No, they changed it from 15 minutes to two hours.
  - dtech 12y ago
    They changed it to 2 hours last september.
veritas20 12y ago
You can "return" an app with Apple as well
- chipotle_coyote 12y ago
  Unless this is changed, you can only do that by going through Apple support and asking for a refund. Google Play has a mechanism for it, which makes it considerably more convenient. I'd personally give priority to upgrade pricing and trials, but I'd still like to see Google Play's approach implemented by Apple here.
pilsetnieks 12y ago
If I'm not mistaken, you can get your "refund" only in the next two hours after purchasing an app ("refund" is it quotes because it's not actually a refund but they haven't simply charged you yet.) Two hours are woefully inadequate to evaluate a desktop app and I'm willing to bet that there are laws/rules/guidelines prohibiting something like this with a time period of two weeks or more.
UnfalseDesign 12y ago
One of the few things I like about the Amazon app store is their feature called "Test Drive" which allows a user to test an app before purchasing it. One can not only test it on their device but also test it inside a web browser.
milen 12y ago
While having the ability to return an app is necessary (most non-App Store places have 30/60-day money back guarantees), it's not a replacement for trials. For example, there might be 4-5 apps in the $30-50 range that I want to try. I'm not going to spend $150 and then having to request a refund for the rest - it simply won't happen.
- vitd 12y ago
  I haven’t purchased boxed software in years, but there was never the ability to return software once it had been opened. If you realized you got the wrong application and hadn’t opened it, OK, you could return it. Otherwise it was assumed that you installed it and then returned it to get your money back.

That's a pretty great thing about the android market - you can 'return' an app for a full refund.

untog 12y ago

Only within two hours, though.

gergles 12y ago
15 minutes, now.
- henrikgs 12y ago
  No, they changed it from 15 minutes to two hours.
- dtech 12y ago
  They changed it to 2 hours last september.

veritas20 12y ago

You can "return" an app with Apple as well

chipotle_coyote 12y ago
Unless this is changed, you can only do that by going through Apple support and asking for a refund. Google Play has a mechanism for it, which makes it considerably more convenient. I'd personally give priority to upgrade pricing and trials, but I'd still like to see Google Play's approach implemented by Apple here.

pilsetnieks 12y ago

If I'm not mistaken, you can get your "refund" only in the next two hours after purchasing an app ("refund" is it quotes because it's not actually a refund but they haven't simply charged you yet.) Two hours are woefully inadequate to evaluate a desktop app and I'm willing to bet that there are laws/rules/guidelines prohibiting something like this with a time period of two weeks or more.

UnfalseDesign 12y ago

One of the few things I like about the Amazon app store is their feature called "Test Drive" which allows a user to test an app before purchasing it. One can not only test it on their device but also test it inside a web browser.

milen 12y ago

While having the ability to return an app is necessary (most non-App Store places have 30/60-day money back guarantees), it's not a replacement for trials. For example, there might be 4-5 apps in the $30-50 range that I want to try. I'm not going to spend $150 and then having to request a refund for the rest - it simply won't happen.

vitd 12y ago
I haven’t purchased boxed software in years, but there was never the ability to return software once it had been opened. If you realized you got the wrong application and hadn’t opened it, OK, you could return it. Otherwise it was assumed that you installed it and then returned it to get your money back.