I love reading these kinds of stories. Although, I'd like to hear exactly how they made it so ugly. Just like I'd pay to read about Windows 8 -- how did they ig

I love reading these kinds of stories. Although, I'd like to hear exactly how they made it so ugly. Just like I'd pay to read about Windows 8 -- how did they ignore all the feedback? Did no one use it internally and realize it's terrible for desktop use (open a PDF attachment in Outlook, and get transported to a full screen app!). I'd also love to see transcripts of meetings where MS decided not to leverage MSN into a social network, for instance. Or exactly how Google decided the "see if phone is active" permission should also give access to the serial and called/calling numbers. It's neat to see these stories and just see, from the inside, how things end up broken or out of control.