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9 out of 10 support requests for my app come from jailbroken users. About 1/3 are actual cracked copies; I can tell, because they register with our API server
by jdg 17y ago
9 out of 10 support requests for my app come from jailbroken users. About 1/3 are actual cracked copies; I can tell, because they register with our API server and the app sends along little bits of goodies. I ignore those, other than a "Buy a legitimate copy and I'll be more than happy to help you."
The other 2/3's are crashes from jailbroken devices. Directly caused by SBSettings. In fact, having the users go in and turn everything off in SBSettings usually fixes it.
So that's why jailbroken devices suck. It's not about "making it work the way they want", it's about having a stable environment for your applications to run in.
- Otto42 17y agoFair enough, but I'd point out that I've had a jailbroken phone for quite a while, installed and played with thousands of apps, and never experienced one "crash". What's the difference? Simple, I only installed tried and tested apps, even from Cydia. Jailbreaking the phone is simply not inherently more unstable. It's like anything else, if you install unstable stuff, you get unstable results. SBSettings is perfectly stable and works well, as do most of the simpler addons for it, RotationInhibitor being one of these. But quality of JB apps varies, and there certainly are a lot of unstable ones out there. So before you go blaming jailbreaking itself, I'd investigate to see what specific apps are interfering with your app, and see what the issue is. Because a jailbroken phone is certainly not inherently more unstable. It's the unstable addons are the problem, but people are stupid and will install any old thing, no matter how crap quality it might be.