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I agree, New Relic's pricing model is almost too "enterprise". Per host pricing seems high, and difficult to scale. It's too bad, because I love everything else

I agree, New Relic's pricing model is almost too "enterprise". Per host pricing seems high, and difficult to scale. It's too bad, because I love everything else they offer. I'm even considering the new Insights service. I think they need to introduce a mid-tier pricing level between Free and Pro. They've got a good foothold in the market as a all-in-one solution. I've attempted to find a drop-in replacement, without much luck. It's difficult to find a one-for-one service, but here's some similar services with entry-level pricing: DataDog (https://www.datadoghq.com/pricing/ https://www.datadoghq.com/pricing/): $15/host/month up to 100 hosts. Scout (https://scoutapp.com/subscriptions https://scoutapp.com/subscriptions): $10/host/month CopperEgg (http://copperegg.com/pricing/ http://copperegg.com/pricing/): A la carte depending on service Stackify (http://www.stackify.com/pricing/ http://www.stackify.com/pricing/): $15/host/month The biggest feature that I need is application level monitoring for PHP. There's plenty of great server monitoring tools, but not many services that track application performance like New Relic does. I know there's plenty of ways to replicate New Relic, but who has the time? Of course, I could be completely wrong, and missing a great alternative service.

kawsper 12y ago
> I agree, New Relic's pricing model is almost too "enterprise". That was also my conclusion, if you look at the list of companies that uses them you will get a list of some very big businesses. And they can probably afford it, which is good for NewRelic. > I know there's plenty of ways to replicate New Relic, but who has the time? You could probably use their software, and build a collector for the data, but that doesn't really solve the issue of not building an alternative service. Yehuda Katz have built Skylight (https://www.skylight.io/ https://www.skylight.io/) for Ruby performance metrics and they do charge for the number of requests, the platform isn't there yet, but they are improving a lot. Their newsletters are a good read :-)
ceejayoz 12y ago
> Per host pricing seems high, and difficult to scale. This is an understatement. $149/month/host is crazy if you're using anything other than the largest AWS instances, for example - a c3.large is $16.11/month with a reservation.
- tkrajcar 12y ago
  But New Relic isn't necessarily designed to be a tool to save you hosting $ (although I suppose it could). What about as a tool to save engineering hours, and increase conversion rates by reducing error rates and improving performance? Maybe the "worth it" changes then -- especially when you consider that we have a Lite product that's absolutely free for unlimited apps, servers, and request volume -- just limited to 24 hour data retention and missing some of our more advanced/in-depth features. I work for New Relic, obviously :)
  - ceejayoz 12y ago
    > What about as a tool to save engineering hours, and increase conversion rates by reducing error rates and improving performance? The problem I have with that argument is that the number of hours New Relic saves me isn't really related to the number of instances I'm running. If I've got 10 AWS medium instances and I swap them out for 30 AWS micro instances, my NR cost just tripled but its utility to me likely didn't.
    - scalayer 12y ago
      You just need to talk your account rep (or sales if you don't have one). You will definitely not pay this price. I work for New Relic, so if you need help, let me know.
      - ceejayoz 12y ago
        I really don't like playing "what's the real price" games.
        scalayer 12y ago
        I hear you. It's just a matter of simplicity. We can't have every single environment configuration on the site. So, we have a few list prices with links to contact us if your model doesn't fit. I hope that helps. If you have other questions, let me know.
notfunk 12y ago
> Of course, I could be completely wrong, and missing a great alternative service. AppNeta TraceView is an alternative to New Relic: http://www.appneta.com/products/traceview/ http://www.appneta.com/products/traceview/ Disclosure: I work for AppNeta.
beberlei 12y ago
Getting out of my comfort zone here, as I feel we are not ready, but my company is working on a product that is focusing much more on application profiling than NewRelic and less on the monitoring that is built exclusively for PHP: https://profiler.qafoolabs.com/ https://profiler.qafoolabs.com/ We are still in closed beta but not for long anymore. You can sign up for our waiting list if you are interested to hear more. As for the pricing, we are working on a model that is not per server/host.

kawsper 12y ago

> I agree, New Relic's pricing model is almost too "enterprise". That was also my conclusion, if you look at the list of companies that uses them you will get a list of some very big businesses. And they can probably afford it, which is good for NewRelic. > I know there's plenty of ways to replicate New Relic, but who has the time? You could probably use their software, and build a collector for the data, but that doesn't really solve the issue of not building an alternative service. Yehuda Katz have built Skylight (https://www.skylight.io/ https://www.skylight.io/) for Ruby performance metrics and they do charge for the number of requests, the platform isn't there yet, but they are improving a lot. Their newsletters are a good read :-)

ceejayoz 12y ago

> Per host pricing seems high, and difficult to scale. This is an understatement. $149/month/host is crazy if you're using anything other than the largest AWS instances, for example - a c3.large is $16.11/month with a reservation.

tkrajcar 12y ago
But New Relic isn't necessarily designed to be a tool to save you hosting $ (although I suppose it could). What about as a tool to save engineering hours, and increase conversion rates by reducing error rates and improving performance? Maybe the "worth it" changes then -- especially when you consider that we have a Lite product that's absolutely free for unlimited apps, servers, and request volume -- just limited to 24 hour data retention and missing some of our more advanced/in-depth features. I work for New Relic, obviously :)
- ceejayoz 12y ago
  > What about as a tool to save engineering hours, and increase conversion rates by reducing error rates and improving performance? The problem I have with that argument is that the number of hours New Relic saves me isn't really related to the number of instances I'm running. If I've got 10 AWS medium instances and I swap them out for 30 AWS micro instances, my NR cost just tripled but its utility to me likely didn't.
  - scalayer 12y ago
    You just need to talk your account rep (or sales if you don't have one). You will definitely not pay this price. I work for New Relic, so if you need help, let me know.
    - ceejayoz 12y ago
      I really don't like playing "what's the real price" games.
      - scalayer 12y ago
        I hear you. It's just a matter of simplicity. We can't have every single environment configuration on the site. So, we have a few list prices with links to contact us if your model doesn't fit. I hope that helps. If you have other questions, let me know.

notfunk 12y ago

> Of course, I could be completely wrong, and missing a great alternative service. AppNeta TraceView is an alternative to New Relic: http://www.appneta.com/products/traceview/ http://www.appneta.com/products/traceview/ Disclosure: I work for AppNeta.

beberlei 12y ago

Getting out of my comfort zone here, as I feel we are not ready, but my company is working on a product that is focusing much more on application profiling than NewRelic and less on the monitoring that is built exclusively for PHP: https://profiler.qafoolabs.com/ https://profiler.qafoolabs.com/ We are still in closed beta but not for long anymore. You can sign up for our waiting list if you are interested to hear more. As for the pricing, we are working on a model that is not per server/host.