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There has to be some sort of precedent for this with physical mail. On the other hand, I don't think that the bank is being unreasonable when you consider that
by DannoHung 17y ago
There has to be some sort of precedent for this with physical mail.
On the other hand, I don't think that the bank is being unreasonable when you consider that Google said, "Sorry, no, you'll have to file a suit about this and proceed through legal channels."
- jodrellblank 17y agoThe bank is being unreasonable by pursuing this at all. Whatever the outcome, they should contact the people with the accounts involved and start changing details, and should update their data handling practises. Even in the best case that Google logs prove the user did not open the email, it's still been through who knows what unsecured SMTP servers and is who knows where in Google's replication and backup systems and available to an unknown number of system and mail administrators. What do they hope to gain?