Osprey's warranty implies otherwise: http://www.ospreypacks.com/en/web/all_mighty_guarantee http://www.ospreypacks.com/en/web/all_mighty_guarantee > Osprey wi

Osprey's warranty implies otherwise: http://www.ospreypacks.com/en/web/all_mighty_guarantee http://www.ospreypacks.com/en/web/all_mighty_guarantee > Osprey will repair for any reason, free of charge, any damage or defect in our product – whether it was purchased in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it... > My pack needs to be repaired. What do I need to do? > If you live in the United States* and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. To do so, click here or call our Returns Department toll free at 866-314-3130. We will provide shipping instructions along with your RA Number. PLEASE, do not send your pack in without an RA number. *If you live outside the United States, please visit the International Customer Service page to locate the overseas Osprey Distributor closest to you.