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So you offer those people a paid support contract upfront. * Click here to download Synergy with support ($4.99) * Click here to download Synergy with no supp
by mbreese 12y ago
So you offer those people a paid support contract upfront.
* Click here to download Synergy with support ($4.99)
* Click here to download Synergy with no support (free)
It's common to call the no-support option the "community" version.
- nbolton 12y agoWe tried that a while ago. It turns out, around 90% of Synergy users are very technical (fellow Software Engineers and the like). Often technical people aren't that interested in support because they prefer to figure stuff out for themselves (because we find it fun). Synergy does have a private help desk that Synergy users can contact for troubleshooting, but users that contact the help desk are often less technical (when it comes to Synergy troubleshooting).