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I'm sorry it didn't work. I wished you had Asked HN, I suspect a lot of us remote workers could have offered valuable input (if you did that, then I'm sorry fo
by jnbiche 12y ago
I'm sorry it didn't work. I wished you had Asked HN, I suspect a lot of us remote workers could have offered valuable input (if you did that, then I'm sorry for missing it).
At the top of the list, I'd say you were measuring the wrong benchmarks. Consistent work schedules shouldn't be a goal with remote workers: attaining specific, measurable objectives should be.
On the other hand, lack of communication is a problem, as long as you weren't wanting updates 3-4 times a day (once a day at most should be entirely sufficient -- wanting more frequent updates points to trust issues). I'm guessing you either hired people with no remote experience, or you hired lazy people (or both!). However, to be fair to your workers, I should also point out that sufficiently poor management and co-workers can frighten off even the best, most motivated remote workers (and I have no way to tell if your claims of not being a good manager are just false modesty).
For anyone reading who's struggling with remote workers, your top hiring consideration -- right alongside their job expertise -- should be demonstrable experience as a successful remote worker. The more the better. Remote work takes a certain kind of person, and even highly talented people who are primarily motivated by external feedback will struggle at remote work.
- CPAhem 12y agoMeasuring the wrong indicators is the primary reason companies don't like remote work. They measure showing up, not results.
- deleted 12y ago[deleted]
- briandear 12y agoYes. It's the 'attendance grade' nonsense drilled into us since kindergarten. It's funny how in college I could get nearly perfect scores on exams, yet would get penalized some percentage because of attendance. I don't need to be there to get the job done, but some people seem to think that there's cotton to pick in the office.
- meritt 12y agoI should have clarified that the concern with a routine work schedule and availability only came about after people were consistently not meeting objectives, and dropping the ball without letting anyone know, or spending days toiling away at something without providing adequate updates so we might better manage that project and help with hurdles. I'm definitely a subpar manager, it's a big area of weakness and it's something I'm actively working to improve upon.